Finding a moving company that can fit your budget, and your time frame are two points that require major decisions when you are choosing a moving company. But, what most people forget about, or may not even know about are some of their rights and responsibilities when they hire a moving company.
It is a federal law that movers must tell you that they can inspect your packages, your cartons and what you are shipping. If you are doing all the packing yourself, and want to hide something from anyone it is important that you realize that this may not be a privacy issue. Movers, carriers, and drivers have a right to know if they are transporting anything that is illegal, that will explode or that could be considered dangerous when traveling through tunnels or on boats. If you have cargo that looks suspicious the moving company for safety may check your items.
If a carrier is packing your contents of your home or office, you have a right to have a copy of their content listing. This listing should match exactly. If you are packing yourself, you should supply the moving company with an exact listing of what is being transported so there are no questions about the value of the shipments or what was in the shipment.
Moving companies are regulated by federal agencies for your protection. If you are given paperwork about your contents, about where your contents will be taken, about charges or about the company, it is in your best interest to keep all of these papers with you until you have unpacked and organize your new home to ensure that the company has delivered all of your item, within the time frame, and the price that you were quoted.
Movers are not required to give estimates, but if you are given one, also get in writing how much the company could vary higher or lower so you are not surprised later by a high bill. Often time's estimates are just that, estimates and homeowners are surprised at higher bills. Ask questions of your moving company so you understand the charges, and what additional charges could occur.
It is your right to ask for a binding estimate. That is what the total charges could be, and no higher. This is a written estimate indicating what the maximum charges are. Your bill might not be as high as the binding estimate, it could be lower, but your charges will
never be higher. This is something you should have in your possession before the move takes place.
Space reservations, and expedited services are something that often times come into play when you hire a moving company. If you need fast services, and you want them right now, you are going to pay more than what you would otherwise if you would have called in advance or waiting a few weeks. It is your right to be able to get fast and speedy moving services, but often times this is not going to be the lowest prices you will pay. Understanding this will help you when you want to compare bills with another company.